skill.
Experience, experience, experience.
Leaders who exclusively hire this way make a BIG, BIG, BIG mistake!
The best hires are in love . . . with their work.
When they are, they excel. When they’re not, you’ve got problems.
When people don’t love their work, you can expect mediocre performance at best, and at worst, poor performance and trouble-making behavior.
Skill and experience are overrated!
Important, yes, but the overriding criteria? No.
People who love their work are motivated by the work itself. They work hard and perform well because they’re turned on by the work they do. The leader doesn’t have to motivate these employees, only get out of their way and let them do their job.
They continuously develop their skills, too, because the better they do their job, the better they like it. Any skill deficiencies quickly dissolve.
And employees who love their work consistently outperform those with greater skills.
Employees who don’t love their work are watching the clock and waiting on the next paycheck. They’re not taking the initiative and going beyond the call of duty. They’re never happy, but are constantly seeking it. Where do they turn? They always look to their manager!
If their manager doesn’t make them happy (can you really make another person happy?), they find it in other ways, like complaining or being defiant or stirring up trouble, which gives them a perverse form of satisfaction.
Leaders, avoid the pain.
Hire people who love their work, and dodge those who don’t.
Martha Forlines and Thad Green


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